After a flood
Every year flood damage costs millions of pounds. It will take a long time before you can get your life back to normal following a flood.

First steps

Find out if it is safe to return to your property

• Take care as there may be hidden dangers in the flood water like sharp objects, raised manhole covers and pollution.
• Flood water could have caused structural damage to your property.

Ring your buildings and contents insurance company as soon as possible

• In almost all cases the insurance company will send a loss adjuster to look at your property. They will confirm what repairs and replacements are needed and covered by your policy.
• If you rent your property, contact your landlord and your contents insurance company as soon as possible.
• If you do not have insurance, your local council should be able to provide information on hardship grants or charities that may be able to help you.

Download "After A Flood" guide from the environmental agency